SHIPPING POLICY
At Meridian Therapy, we take great care to deliver your products safely, quickly, and accurately. Below you will find our basic policies regarding shipping and delivery processes:
📦 Shipping Process
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Order Confirmation: Once your order is complete, you will receive a confirmation email. This confirmation email notifies you that your order has been processed and is ready to ship.
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Processing Time: Orders are prepared and shipped within a maximum of 2 business days from the date of order confirmation.
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Shipping Company: Products are shipped by our contracted shipping company. The shipping company and your tracking number will be sent to you via email or SMS after your order has been shipped.
⏳ Delivery Time
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Delivery Time: Your order will arrive within 2-7 business days, depending on the delivery address.
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Weekend Delivery: Deliveries are not made on weekends and public holidays.
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Delivery Time: Deliveries are generally made during business hours. However, if you require delivery within a specific timeframe, you can contact the shipping company.
🌍 Delivery Areas
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For Türkiye: Products can be shipped to all provinces in Türkiye.
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International Shipping: International shipping is only available to certain countries. Please contact us for more information about international shipping.
💳 Shipping Fees
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Shipping Costs: Shipping costs may vary depending on the total order amount, delivery address, and delivery type. The shipping cost will be displayed on the payment screen during the ordering process.
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Free Shipping: Free shipping is offered on orders above a certain amount. Free shipping terms and conditions may vary depending on the campaign period.
🔄 Shipping Tracking and Delivery Issues
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Shipping Tracking: Once your order has been shipped, you will receive a tracking number. You can use this number to track your order online.
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Delivery Issues: In case of any problems, loss, or damage during delivery, you should contact the shipping company. You can also share the problems you experienced with us and receive support in the resolution process.
❗ Shipping and Delivery Return Policy
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Return Period: According to our product return policy, you can request a return within 14 days of the delivery date.
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Return Conditions: Products to be returned must be unused and in their packaging undamaged.
This Product Shipping Policy has been created to ensure your order is delivered to you safely and efficiently. If you have any questions, please contact our customer service.